I have frequently written here on the pros and cons of the Communications Decency Act (“CDA”). Without it, no website could permit comments, but by the same token it allows unscrupulous website operators to encourage defamatory postings, and then use those postings to extort payments from the victims.
Because of the latter reality, many have suggested to me that they would like to see the CDA abolished. But a case out of Australia demonstrates just how ridiculous things get without the CDA.
Those Australians are people of few words, so I had to read a number of news accounts to piece together what had occurred. A blogger by the name of Marieke Hardy apparently picked up an anonymous on-line bully. For undisclosed reasons, Hardy decided that she had determined the identity of her mystery bully, so she posted the following comment on Twitter:
“I name and shame my ‘anonymous’ internet bully. Liberating business! Join me.”
The “tweet” then provided a link back to her blog, and there on the blog she identified Joshua Meggitt as the bully. Problem was, Meggitt was not the bully.
Meggitt sued for defamation. Hardy settled with him, allegedly for around $15,000. But Meggitt wants more. Meggitt is suing Twitter for defamation for the tweet by Hardy.
Do you see how absurd things quickly become without the CDA? If Twitter is responsible for every comment, then to avoid defamation it would have to put a delay on all comments, and hire thousands of employees to review the comments. As each comment passed in front of the reviewer, he or she would need to make a quick decision about whether that comment could possibly be defamatory, and only then clear it for publication.
I want you to imagine that scenario. You are one of the Twitter reviewers. Thankfully Twitter limits each tweet to 140 characters, so there is not much to review, but you must apply your best judgment to each comment to see if anyone could be offended. So up pops the following:
“That J-Lo. She be crazy.”
Do you hit the approve or disapprove button? Was the “crazy” comment meant in a good or bad sense? Even if the person making the comment meant only that the singer Jennifer Lopez is crazy good, if you approve the comment then every person in the world who goes by the name J-Lo could potentially sue for defamation, claiming that the post accuses them of having mental problems.
But the dispute between Hardy and Meggitt takes the scenario to an even more absurd level. Applying those facts to our hypothetical, what you really received was:
“That J-Lo. http://tinyurl.com/48y28m7″
What do you do with THAT?! Twitter requires you to review and approve or deny 120 tweets per hour. To keep your job you only have less than 30 seconds to make a decision. You quickly click on the link to see why J-Lo is crazy, and you are confronted with a four and a half minute video! Do you have to watch the entire video to make sure it contains nothing defamatory? You don’t have time for that. REJECTED!
And here, all the tweeter wanted to do was pass along a great video by J-Lo.
Under the best possible circumstances, Twitter would be relegated to approving only the most milk toast comments with no possible defamatory implication. In reality though, Twitter could not possibly exist if it could be held liable for every comment posted.
To all of you who just responded with a resounding, “Who cares about Twitter?”, that’s not really the point. I’m talking big picture here.
It will be very interesting to see how the courts in Australia handle this case.