Case Results
Suing Someone for Suing Will Almost Always be a SLAPP
I’ve been writing about SLAPP actions and anti-SLAPP motions for so long that I start to believe that surely by now attorneys must be aware of what constitutes a SLAPP. Apparently not.
When a client wants me to get defamatory content removed from the Internet, they normally ask me to send a cease and desist letter. Normally, I refuse. Most attorneys will happily take the client’s money and send a cease and desist letter, but I have seen hundreds of such letters, brought to me by clients asking me to do something about the defamation after another attorney sent an unsuccessful cease and desist letter. Long ago I learned that cease and desist letters are very ineffective. Often, the defamer will even post the letter as a badge of honor, to show that he succeeded in getting the victim’s goat, to the point that he retained counsel.
I think the reason cease and desist letters are so ineffectual is because they are perceived as toothless threats. In most instances, the defamer will ignore the letter and sit back and wait to see if the victim is really willing to pursue the matter in court. But if you send that cease and desist letter along with the complaint, giving the defamer five days to comply, they become very effective. Now he knows that the victim has already taken the time and expense to have the attorney draft the complaint, and is ready to pull the trigger.
So I followed this draft complaint approach for a client who had terrible things published about him on multiple blogs, and I could not believe how the defamer’s attorney responded. When the defamer did not comply within the five day deadline, we filed and served the complaint, and the defamer’s attorney responded with an answer and cross-complaint. The attorney brought an action for the emotional distress his client was suffering as a result of my demand letter, the draft complaint and the subsequent legal action.
This was the quintessential SLAPP, but there was a problem. The cross-complaint was so poorly drafted, I worried that if I filed the anti-SLAPP motion it might fail just because we could not determine exactly what the defamer was suing for. I needed the defamer’s attorney to better state his SLAPP, so I demurred to the cross-complaint pointing to the lack of specificity in the allegations.
The defamer’s attorney fell into the trap. Not only did he amend the cross-complaint to make very clear that cross-complainant was suing for the emotional distress he suffered from the demand letter and draft complaint, he added a new cause of action for abuse of process. Follow this logic. He contended that since my demand letter and draft complaint were sent to the defamer with the intent to make him take down the defamatory posts, the complaint was only then filed because he refused to do so. Therefore, the defamer’s attorney reasoned, the complaint was filed for an improper purpose. Instead of seeking damages, the complaint was seeking to have the defamatory comments removed, and therefore was an abuse of process. (The complaint did, of course, seek damages, but counsel contended that since the cease and desist letter had not demanded damages, then the complaint was not really intended to recover damages.) You can’t make this stuff up.
Now the cross-complaint was ripe for an anti-SLAPP motion. In opposition to my motion, defense counsel argued that the facts were identical to Flatley v. Mauro, where an attorney’s demand letter was found not to be protected by the litigation privilege because it amounted to extortion. One problem though – the cease and desist letter did not ask for any money. Thus, defense counsel was arguing that my cease and desist letter was extortion even though it did not ask for money, and the subsequent complaint was an abuse of process because the cease and desist letter had not asked for money. Talk about damned if you do, damned if you don’t.
Of course the court granted the anti-SLAPP, and the attorney moved to be relieved, leaving the client to fight the motion for attorney fees in pro per. Wow. It was an interesting motion to draft, because I did not need to say one word about the falsity of the statements published by the defamer. The first prong of the SLAPP analysis was easily met because the cross-complaint dealt with my client’s seeking redress, and the second prong was equally automatically met since the cross-complainant could never show a likelihood of succeeding because his action was barred by the litigation privilege.
Yes, some SLAPPs can be harder to spot than others, but to all attorneys, if you find yourself preparing a cross-complaint based on the fact that someone sued your client, that’s probably a SLAPP. Malicious prosecution is still a viable cause of action, but only after having successfully defended the original action, and only then if all the elements can be met.
Hacienda Heights Doctor, Pankaj Karan, Hit with $1.5 Million Judgment for Internet Defamation
In this case, we represented a business and the individual who owns that business. The defendant, a medical doctor named Pankaj Karan, was starting his own business, MDTelexchange, and traveled to an overseas company also owned by our client (we’ll call that the “foreign company”) and entered into a contract for the creation of some custom call center software.
And that is where the divergence in the two versions of the story begins. Our clients asserted (and proved at trial) that the working software was delivered on time by the foreign company. The defendant, Dr. Karan, claimed otherwise, and blamed the failure of his start-up company on the software.
Dr. Karan’s claims never made sense, because while the software would have been useful in his business, it was in no way essential. Blaming the software for the failure of the business was akin to saying a business failed due to a lack of business cards. But for whatever reason, Dr. Karan chose to blame our clients, and in an email announced that he was going to “work night and day to inflict the maximum amount of financial pain that is allowed under the law.” To that end, he ignored the fact that his contract was with the foreign company, and instead attacked our client personally, along with his other company, taking to the Internet to trash their reputations.
This is a scenario that I see over and over in defamation cases. Someone becomes unhappy with a business or individual, and decides to criticize them on-line. It might even begin with a laudable motive – just putting out the word to the public to avoid a business that did not satisfy the critic. I would defend to the death the right of anyone to go on line and publish a legitimate criticism of a business.
But something happens that takes the person beyond a legitimate review. As the person types the words, he or she decides it’s just not stinging enough and won’t cause enough harm. In this case, Dr. Karan must have felt that a legitimate review of the foreign company, stating that in his opinion the software did not work as promised or was not delivered on time, just wasn’t hurtful enough. He posted two articles on his own blog, and sent an email to our clients’ customers. In the email and postings, Dr. Karan’s comments had almost nothing to do with the alleged problems with the software. Indeed, he abandoned his claim that the software was late, and instead claimed that it had never been delivered at all. He added that our client had cheated an employer ten years earlier, and that his company had failed to pay vendors hundreds of thousands of dollars. Although our clients had never received a single complaint from a customer, Dr. Karan claimed that “they are swindlers of the highest kind and have milked many of their clients of money and time.”
At trial, Dr. Karan could not identify a single customer that our clients had “swindled”, he could not identify a single vendor they had failed to pay, could not specify how he had cheated his former employer, and acknowledged that the software was in fact delivered. Today, an Orange County jury, known for being very conservative with damage awards, awarded $1.5 million jointly and individually to both of our clients for the damage to their reputations and business, caused by Dr. Karan.
In a standard civil action, the plaintiff has the burden to prove the case. This is true in a defamation action as well, but since truth is a defense to defamation, the burden of proving a statement is true falls on the defendant. I can’t fathom how defendant thought he would get away with what he published in this email and on his blog, but I think he may have thought he would be safe because we could not prove a negative. In other words, how do you show that you have never defrauded any of your customers? Bring in every customer you have ever worked with to testify that you did not defraud them? That would be impossible, and that is why the law puts the burden on defendant to prove the TRUTH of the statements. Dr. Karan could not prove his statements were true.
[UPDATE — January 2, 2014] Dr. Karan did not go silently into the good night. His attorneys appealed the $1.5 million verdict, claiming there was insufficient evidence to support an award of that size. To that claim, and in denying the appeal, the court opened its opinion with the sentence, “All things considered, appellant Dr. Pankaj Karan got off cheaply in the trial court.” Better yet, in commenting on our brief, the court stated:
[Dr. Karan] has misstated the record in numerous particulars, as shown in a respondents’ brief so devastating it has left Karan, like Job, with no reply but silence and a hand over his mouth.
Posted in Case Results, Cases, Defamation, Internet Defamation, Litigation, Trial, Verdicts, Victories | Tags: Internet Defamation, Libel, Pankaj Karan | No Comments »
Show Some Love for California’s Anti-SLAPP Statute
Not the coach in question.
I get frequent calls from people who have run afoul of the anti-SLAPP statute, basically asking, “what can we do about this terrible law?”
Here’s the deal. Every law eventually gets subverted. The Americans With Disabilities Act sounded like a great idea, but then you ended up with attorneys who use it as an extortion racket, forcing fast food restaurants to pay thousands because a counter was 17 ½ inches high instead of 18.
So it is with California’s anti-SLAPP statute. It is a great statute, and for the most part attorneys have not found an effective way to misuse it, except for right to appeal an adverse decision, which many now use as a delaying tactic. Opposing counsel in one of my cases recently brought a motion for permission to file a very late (by two years) anti-SLAPP motion on the eve of trial, and when the motion was quite properly denied, then filed an appeal from that denial. Of course I had no difficulty getting the Court of Appeal to dismiss the frivolous appeal, but it delayed the trial a month. Except for this type of abuse, in most other regards California’s anti-SLAPP law provides a very useful tool to get rid of lawsuits designed to silence free speech or frustrate the right of redress.
However, in case you still have it out for California’s anti-SLAPP law, I bring you an example out of Illinois that should make you feel a little better. California pioneered the anti-SLAPP concept, and most states have used that law as a template, but that hasn’t prevented some from coming up with their own strange hybrids.
Enter the case of Steve Sandholm, a high school basketball coach/athletic director in Illinois. In the case of Sandholm v. Kuecker, some parents decided they didn’t like Sandholm’s coaching style, so they really went after him, hoping to get him replaced. They posted useful, positive comments such as “[he is] a psycho nut who talks in circles and is only coaching for his glory.” The efforts were to no avail, because the school board decided to keep him. However that decision only fanned the flames, and the parents kept up their campaign. Sandholm found some of the statements to be defamatory, so he brought a defamation action.
But wait. Illinois has an anti-SLAPP statute that states that speech and petition activities are “immune from liability, regardless of intent or purpose, except when not genuinely aimed at procuring favorable government action, result, or outcome.” Wow that’s a broad standard. A school district is a government entity, and the parents were trying to get that government entity to do something (removing the coach), so did that fall under Illinois’ anti-SLAPP statute? If I read the statute correctly, that means that even if the parents got together and decided to fabricate lies about the coach, they are immune from a defamation action so long as those lies were “genuinely aimed at procuring a favorable government . . . outcome.” (I’m not saying that happened, I’m only using the case to present a hypothetical.) And how in the world is a court going to determine if the actions were “genuine”?
Incredibly, that’s exactly how the Court of Appeal interpreted the statute. Read this excellent summary of the case by John Sharkey to see just how convoluted the anti-SLAPP process can become.
Posted in Case Results, Defamation, Evidence, SLAPP, Trial | Tags: Aaron Morris, anti-SLAPP, SLAPP | No Comments »
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